Refund Policy

Since all orders are unique to the customer, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

 

Customer must notify Corporate Print Solutions, within 2 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.

 

We will only take products back if there are defects or if specifications are not met as long as they are specifications that we have agreed to do on the products.

 

A photograph of the problem may be required for documentation purposes and/or for proper assessment of the problem.

 

If your package arrives damaged, we suggest reporting the damage to your UPS driver. Make sure to take photos of the damage to the package as well as the damage to the product. If we are not given proper documentation to file a claim (photos of the product AND package), the claim and reorder will be the customer’s responsibility and we cannot guarantee that you will be reimbursed for your reprint by UPS.

 

We cannot guarantee any warranty on damage after the product has been installed.

 

We reserve the right to flag your account or charge your account for the reprint if the product is not returned.

 

This is for the sake of honesty and quality control. Corporate Print Solutions will not assume that a product is printed incorrectly based solely on a customer’s word and quality control needs to examine the product in person to determine the cause of the print error. This is to increase our quality and to best serve our customers.